Continuing Education Registration
SEARCH RESULTS
 
Customer Service Certificate

Customer Service Certificate

Customer Service needs to be more than just a department name or a designated phone number. It’s an important part of your brand’s identity, for both internal and external customers, and every employee is responsible for that success. World class “people skills” do not come naturally to most of us, but this program will help your team step into the shoes of your customers with empathy, adaptability and clear communication skills.

Required Courses

  • Taking the HEAT
  • What Were You Expecting?
  • How to Read People

Click on Title or Dates column label to change sort.
Click on the Title to view Details.
Title/Facility Session Dates Times Days Status
How to Read People
Main Campus
2022 Spring 2/18/2022
2/18/2022
1:00 PM
3:00 PM
F   $ 109 Registration Available
How to Read People
Main Campus
2022 Spring 4/29/2022
4/29/2022
1:00 PM
3:00 PM
F   $ 109 Registration Available
Taking the HEAT
Main Campus
2021 Fall 11/04/2021
11/04/2021
1:00 PM
5:00 PM
Th   $ 194 Registration Available
NEW  
What Were You Expecting, and Who is to Blame?
Main Campus
2022 Spring 2/18/2022
2/18/2022
8:00 AM
12:00 PM
F   $ 174 Registration Available
NEW  
What Were You Expecting, and Who is to Blame?
Main Campus
2022 Spring 4/29/2022
4/29/2022
8:00 AM
12:00 PM
F   $ 174 Registration Available
NEW  
What Were You Expecting?
Live Online
2021 Fall 9/29/2021
9/29/2021
9:30 AM
11:30 AM
W   $ 109 Registration Available